Amanda Lane
As the Centre Administrator, I am responsible for all the candidate administration, from their enrolment with Cullen Scholefield through to the completion and formal certification of their qualifications.
I maintain all candidate records, assist with their diverse queries and make arrangements pertinent to their particular qualification. I liaise with each of the Advisors, as well as internal and external individuals and organisations relevant to the candidates’ studies. I also have excellent interpersonal skills, enabling me to build strong relationships while providing necessary support and practical help to candidates, colleagues and partners.
Effective and accurate customer service is a key company value, and I have over 30 years of experience. I particularly enjoy this aspect of my role; I get a great deal of satisfaction knowing that the customer – whoever they may be – has received what they needed when they needed it.
Expertise
- Delivering Training
- Presenting and Public Speaking
- Administration
- Communication
- People Management
Qualifications & memberships
- Train the Trainer, Project Management, Practicing Situational Leadership, Media, Business Writing and Editing
- BA (Hons): History of Design