Attracting and retaining talent
As UK employers are now entering uncharted waters in the search to attract and retain talented employees due to Brexit, there are a number of uncertainties that will make this more challenging in the coming months.
The importance of ‘place’ when ‘minding the skills gap’
The ability to attract global talent is one of the UK’s great economic strengths, but the continued ability to attract talent is not inevitable, and it isn’t uniform. As the notion of the end to free movement of labour from the EEA, coupled with restrictions in visas for non-EEA nationals, begins…
Customer service – differentiator or lost art?
It is good to be back in blog land, but prior to getting the creative juices going I was thinking about Customer Service and I started to doodle the word Customer. Before I knew it I had eight ideas and they all came out of the word!
Do we need more clarity about CIPD qualifications?
So enter my slightly troubled candidate… Her route to achieving PAC had not been smooth. Cullen Scholefield helped her gain PAC and she became a Chartered Member of CIPD. All should therefore be smooth sailing? Perhaps not…. Enter the opportunity for a new role in her organisation – exciting!
The Compassionate Leader
Cullen Scholefield’s Managing Director, Maureen Scholefield, will be leading the discussion on this subject at this month’s Circle of Peers meetings. Entitled “The Compassionate Leader”, Maureen will be sharing the latest trends and research, and discussing how those leaders who can demonstrate a more self-aware, emotionally-intelligent, holistic and empathic approach to their business and their people generate more engagement, loyalty, productivity and financial returns for their business.