Carol is incredibly unique and special. Carol is always there, always supportive, always guiding, always non-judgemental and always smiling whilst pushing in the right direction! HR is not a transactional function; it is a compassionate one that treats employees fairly and reasonably, ensuring they have a voice and are listened to. HR is the conscience of a company. Carol taught me that in 1999. I have never forgotten.
Sam Cottenden, HR & Compliance Manager, Lochinver House School, Hertfordshire (L7 Certificate in Coaching & Mentoring)
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